Q1: How is the quality of your bicycle?
A: Even in the European market, our products stand at medium/high quality, akin to top global brands. All our electric bicycles adhere to current EU/US standards, aligning with the standards and regulations of the destination sales country.
Q2: Do you accept orders from OEM/ODM customers?
A: Absolutely, with the minimum order quantity met, we offer OEM services to craft bicycles per customer specifications, including color schemes, logos/designs, and packaging. For esteemed clients, we provide expedited service from 3D design to final product.
Q3: I would like to order a sample to check the quality?
A: We invite you to request samples to assess our quality and craftsmanship. Typically, samples are ready in 3-4 weeks post full payment. You can secure bicycle samples from our current or future inventory in China, or from our EU/US warehouses. Many clients opt for bulk orders initially, proving cost-effective and time-saving.
Q4: What is your minimum order quantity?
A: Typically, OEM orders from our Chinese factory require a standard order of 1X40ft HQ containers, with mixed models and colors. A minimum order of 100 units per model/color is needed. We also have spot and futures inventory available in China and the EU/US, with no minimum order for these stocks.
Q5: What is the delivery time for the order?
A: Generally, OEM orders meeting our minimum order quantity take about 60 days to prepare. This timeframe may vary based on order complexity and details. Custom developments may extend delivery times, while simpler orders or those outside peak seasons may shorten it. Existing inventory orders are available immediately post-payment, while future inventory aligns with our production schedule.